Implementing business software is undoubtedly a big step for most organizations. Conversion from existing systems and ensuring that critical business processes are considered in the configuration requires experienced, creative folks. Our engineers, trainers and support teams work directly with appropriate members of your organization to ensure that critical dependencies are identified and objectives and timelines are met.
Because Itinio is a "software as a service" (SaaS) application, support after initial implementation continues along with the service. A dedicated Itinio team provides clients with technical, training and marketing support as well as continued configuration and system enhancements as needs grow and change.
The same US-based, in-house developers that have engineered Itinio since 2000, continue to create and enhance the ever-growing library of applications and modules used in Itinio installations.
A dedicated support team is available to Itinio users pretty much 24x7. We actually answer the phone and respond to issues or questions directly, and as quickly as possible.
When customers are making online purchases directly, you want the marketing tools you need to be built in to your e-commerce software platform.
Itinio clients enjoy marketing assistance; from Search Engine Optimization (SEO), Search Engine Marketing (SEM) and email communication tools, to product and pricing strategies to increase conversion and customer service levels.
Itinio systems maintain PCI compliance above industry-mandated security standards.
As Itinio extends data management throughout your organization, PCI compliance may become a growing requirement. Our team provides support and consulting services to ensure that your organization maintains the necessary credit card industry standards.
Moving business processes from PC or server-based software, or even a manual sales process, can prove to be a daunting task. And while Itinio applications can be configured to most any sales task, our team can help your organization adapt to inevitable changing processes.
Each Itinio client is different. For Itinio clients, there is no template or standard reservation form that we adapt. Visit any of our clients' sites and check out the diversity of their marketing approaches — each built on Itinio software, but distinctive in approach and design.
Itino clients enjoy an ever-growing library of industry-specific reports — generated in real-time or scheduled and distributed as configured.
Each Itinio installation includes the reporting tools necessary for a complete view into company data. Custom reports and data exports are also available.
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