Marina & Boat Rental Reservation Software

Specifically designed for the inland boat and houseboat rental industry, Itinio marina and boat rental applications provide complete marketing and inventory-control tools primarily for multiple marina operations with centralized accounting and inventory control.

While Itinio's use providing online boat rental reservations for some of the larger rental fleets in North America is apparent on dozens of popular websites; it's the flexibility and depth of back-end features that provides Marketing, Operations and Accounting with the tools they need to manage sales, marinas and inventory in real time.

Online Boat Rental Reservations

Increase sales and customer satisfaction with real-time web reservations for boats, slips and accommodations or campsites — all on a single customer invoice. Designed specifically to meet the needs of rentals in a marina environment, Itinio provides clients with online reservations via their own websites.

Itinio boat rental software is not a modification of a hotel RMS or shopping cart. This application package is designed from the ground up for marina operations. Each online reservation process is configured specificially to each customers' design and marketing needs — allowing clients full control of the sales and customer communication process.

Rental Contract Processing

Central to marina and boat rental operations is the rental agreement or contract. This Itinio package provides rental agreement generation and processing to streamline the check-out and return process.

Automated Payment Reminders

An effective time-saver and marketing tool; Itinio automatically sends customers email reminders when rental or account payments are due. Fully configurable to coordinate with marketing materials and website designs — reminders link directly to secure payment forms for simple, one-click payment and confirmation.

Call Center & 3rd-Party Sales Agent Support

As a fully web-based application with unlimited, client-controlled user profiles, Itinio supports on-site or remote call-center sales as well as 3rd-party sales agents and affiliates. Inventory, commission, pricing and packaging features can be controlled on a user, profile or agent level.

Unique Inventory Control Tools

The inventory and availability relationships in Itinio allow the software to be configured to manage physical inventory (e.g. boats or slips) in concert with the needs of pricing and selling products (e.g. 5-day slip rental or half-day boat reservation).

Unique to Itinio, this inventory management structure allows for maintaining tight control of limited inventory while meeting sales needs and operational limitations.

Regional Multi-Location Management

Itinio marina and rental applications provide individual location management tools that are configurable to regional and multi-location applications. This allows for location-level separation of revenues, inventory and users — with central control and reporting functions.

Operations / Marketing Report Library

Itinio provides an extensive report library for real-time data analysis and export.

• Arrivals Report - Daily report of incoming guests including fees paid and due.
• Departures Report - Daily report of departing guests. Commonly configured for housekeeping and maintenance, as well as on-site sales to easily determine opening inventory.
• In-Use / Occupancy - Shows detail of products/sites in-use with guest information for each record.
• Sales Pace - Comprehensive marketing report that shows year-over-year sales pace by product, category and sales source or channel.
• Sales Performance Report - Shows daily sales figures by product and category by day or select date range.
• Revenue Projection Report - Sales by arrival or event date, rather than by date-of-sale. Detail by product and sales channel.
• Guest Manifests - Configurable report listing guest information, sales notes, and operations logistics. Manifests are formatted for use primarily by guides, drivers, customer service staff and security and may be configured to meet a variety of operational needs.

Accounting Report Library

Providing accurate, real-time accounting information — many times across multiple and remote locations — is the critical path for any eCommerce software application. Built on a foundation of accounting best-practices, Itinio applications include comprehensive accounting reports that simplify and standardize payment reconciliation and control.

• Daily Sales Report - Real-time dashboard of sales by product, channel and category. This report format supports an unlimited number of products, sales agents, websites and locations — along with drill-down information for granular sales review.
• Payments Report - Utilized in daily reconciliation and end-of-day operations. Details daily transactions by payment type and balance.
• Sales Tax Reports - Reports on collected taxes, including state parks or NPS fees. Simplifies the arduous accounting task of tax reporting.
• Discounts Report - Provides cost of discounts by product, category and user. Particularly useful in the rental and lodging industry where rate reductions and comps are used for customers service and marketing.
• Advanced Deposits - Report of monies on deposit, by date, product and category.
• Accounts Receivable Aging - Rental-specific marketing and accounting report showing payments and fees due on advanced reservations.
• Delinquent Report - Automatically generated report of customer delinquencies. Used primarily in A/R configurations.
• Commissions Report - Comprehensive report and statement generation program that provides Accounting with all sales commissions due to, or voucher fees due from, sales agents and affiliates.

Integrated with Itinio Non-Rental Applications

Itinio marina and boat rental software is designed on the same architecture as other Itinio applications — using the same database structures and programming standards. This common platform ensures that Itinio applications can be easily combined, configured and customized to meet individual business requirements. A common platform also ensure that all modules will be supported in the future — an important consideration when comparing software vendors and products.

Marketing & Operations Assistance

Itinio applications are designed with revenue/yield-management practices in mind. We work closely with all of our client-partners to ensure that they are getting most out of online marketing — from paid-search advertising and using social media, to content development and email communication.